Customer Support

Simpler to Order your Wristbands & Lanyards

At Silicone Wristbands Direct, we are always working very hard to improve our products, website and customer service. At the end of the day all that we do we do for our customers!

Having launched our new Silicone Wristbands Direct website in August 2018 we felt that we could improve the steps that our customers take to customise and order their Wristbands. We have therefore added a completely new order process to make it as easy as possible for you, avoiding the need to visit multiple pages before ordering or scrolling down the page.

So in our blog we showcase these new improvements and the much simplified ordering process. We hope you like!

What has changed when I want to order my personalised Wristbands?

The main change is that we no longer have the different types (styles) and sizes of Wristbands and Lanyards as separate products.  We felt that this may prove a little confusing to those customers that are not that familiar with the product.

We now have just three easy to order Wristband and Lanyard products you can reach with one click:

Silicone Wristbands

Customised Fabric Wristbands

Fabric Wristbands

Personalised Lanyards

Personalised Lanyards

How do I customise my Wristband or Lanyard?

You still have the same great selection of options depending on the type of product.  The difference is that you can now choose your customisation options in 6 easy steps without having to keep scrolling down the page.

You can see from the clip below how the order process now works and how simple it is. Just make your choices and click next!

Will I get a Quote?

Yes, you will get an instant quote! Once you have reached Step 6 and made all your selections you will clearly see the price of your personalised wristband or lanyard both net of and inclusive of VAT.

And, what is more, you know that is all you have to pay.  There are no hidden costs at Lanyards & Wristbands! We do not charge set-up or design costs and delivery is FREE to the UK mainland.

Get your Wristband Quote

Design your Own Wristbands and Lanyards

If you are feeling creative and not quite ready to order then you can still design your own personalised Silicone or Fabric Wristband and Lanyard using our online Designer Tool.

Once you have created your draft design, then you can tell us how many Wristbands or Lanyards you need and simply click the button at the end to request al quote.

Obviously, we will still send a digital proof of the artwork for your approval prior to going to production and if you want to make any design or product changes then our expert design team will help you make those changes without any extra costs.

Want to Order or Request a Quote by Phone or Email?

We know that some of our customers would prefer not to order online.  You may be a customer that has ordered before or a customer that wants to chat through all the options and obtain a quote before finalising an order.

No problem!  We have an expert team on hand to help you design and choose the right product for you and to take your order over the phone or by email, whichever you prefer.

You can call us on 01524 848382 or ask for more information using our online Contact Form.

I want extra product information

You can find detailed information on each product in the product information section of each page – below the order product section: Silicone, Fabric and Lanyards.

You may also find some helpful information on our FAQ page.

Still have questions?  Then our expert customer service team are always available to help.

We would love to hear from you

We are very excited about the improvements we have made to our Silicone Wristbands Direct website.  However, we know the “proof of the pudding is in the eating”! So, if you have any thoughts or suggestions about how we can improve the order process further or our website and customer service more generally, we would love to get your feedback.

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